Frequently Asked Questions
For Contractors
An umbrella company employs you (the contractor) and handles all payroll, tax and National Insurance contributions. You submit your timesheets to us, we invoice the agency/client, deduct the necessary taxes and pay your net earnings directly.
Joining is simple. Just fill out our contact form and someone will be in touch. We will then go through the steps for uploadIing your documents, IR35 status checks and PAYE setup.
We process payroll weekly or monthly depending on your contract. Payments are made via BACS, usually within 24 hours of receiving funds from your agency or client.
Yes, eligible business expenses (like travel or accommodation) can be submitted to us. All claims must meet HMRC rules for umbrella workers.
Absolutely. As your employer, we provide employer’s liability, professional indemnity and public liability insurance as standard.
Yes. Every payment comes with a fully itemised payslip showing gross pay, deductions and net take-home.
If your assignment is “inside IR35,” we will deduct tax and NIC’s at source via PAYE. If it’s “outside,” different rules may apply. We assess your IR35 status before your contract begins.
For Agencies
We can fully onboard a new contractor within 48 hours—complete with compliance checks, PAYE registration and insurance setup.
We’re fully aligned with IR35, the Employment Rights Bill and Making Tax Digital. We also maintain documented SDS reports and track legislative updates.
Each agency partner is assigned a dedicated account manager who will be your single point of contact for all queries and updates.
Absolutely.
General & Compliance
Yes. We are fully compliant and operate under PAYE rules. Our processes are audited regularly for transparency.
Our team monitors legislation closely. If rules change, we update your profile and notify you immediately, so you’re never caught off guard.
Contractors need to provide proof of ID, a valid UK bank account, a National Insurance number and a signed contract or assignment brief.
Still Have Questions?
Stay updated with the latest trends and news
-
How April 2025 Employer NIC Increase Impacts Your Take-Home Pay
Protect Your Net Earnings from the April 2025 NIC Hike
-
IR35 Off-Payroll Working Rules: What Contractors Need to Know in 2025
IR35 Changes 2025: Stay Ahead of Off-Payroll Rules
-
Understanding Joint & Several Liability Reforms for UK Umbrella Payroll
From 6 April 2026, HMRC’s Joint & Several Liability (JSL) reforms will enable it to recover unpaid PAYE...
-
PAYE Liability Shifts to Agencies: What Contractors and Agencies Must Know
PAYE Liability Shift 2026: Is Your Agency Prepared?
